1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
We accept orders from international customers worldwide. See our terms and Conditions section for details.
3. Delivery Time
Unless there are exceptional circumstances, we make every effort to fulfill your order within 10 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges will be applied to international shipping or for large or heavy items. You will be advised of any charges in the confirmation email. Sales tax is charged according to the province or territory to which the item is shipped.
5. Damaged Items in Transport
Although we make all efforts to ensure pristine conditions of the goods, If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com, all emails will be answered in 24 hours.